I need to
How can we help you?
We offer a range of services to help you get connected and stay safe on our networks..
Get Connected...
Want to join our network? Let us help you get started.
Our energy network
Our fibre network
Need more information about our networks?
Find out more about our Electricity and Fibre network.
Get a Service...
A range of Network Services to help you connect to, and stay safe on, our network.
Get trees trimmed or report a problem tree
Protect your electricity supply and your safety by getting our expert arborists to keep your trees clear of powerlines.
Find underground cables
Use our Cable Location Service before you dig to avoid the risk of hitting a live electricity or fibre cable.
Get an alteration to my power supply
If your electricity supply needs have changed, we can help you.
Get a safety disconnection or reconnection
Work safely around power lines by getting a temporary disconnection.
Get electrical work done
We can help maintain privately-owned electricity supply equipment and assets.
Get a permit
If you need to work near our lines, we can provide permits for high loads or working within four meters of our lines.
Get a permanent disconnection
If a connection is no longer required, because a property is being redeveloped, a building demolished or a house removed, request a permanent disconnection.
Get in Touch
Contact us with any questions or concerns relating to our services in Napier, Hastings, Rotorua or Taupo.
Is your electricity or fibre out, or your hot water off?
Have you seen graffitied or damaged electrical equipment?
Concerns? Compliments? We want to hear your feedback.