0800 2 86476
How can we help you?
We offer a range of services to help you get connected and stay safe on our networks.
Want to join our network? Let us help you get started.
A range of Network Services to help you connect to, and stay safe on, our network.
Protect your electricity supply and your safety by getting our expert arborists to keep your trees clear of powerlines.
Book a tree trim »
Use our Cable Location Service before you dig to avoid the risk of hitting a live electricity or fibre cable.
Find my cables »
If your electricity supply needs have changed, we can help you.
Upgrade or downgrade my power supply »
Work safely around power lines by getting a temporary disconnection.
Get a safety disconnection »
We can help maintain privately-owned electricity supply equipment and assets.
Get a quote »
If you need to work near our lines, we can provide permits for high loads or working within four meters of our lines.
Close Approach Permit »
High Load Permit »
If a connection is no longer required, because a property is being redeveloped, a building demolished or a house removed, request a permanent disconnection.
Book a permanent disconnection
Contact us with any questions or concerns relating to our services in Napier, Hastings, Rotorua or Taupo.
Is your power or fibre out, or your hot water off?
Report an outage
Have you seen graffitied or damaged electrical equipment?
Report a problem or damage
Concerns? Compliments? We want to hear your feedback.
Give Unison my feedback