0800 2 UNISON

0800 2 86476

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Get connected...

Want to join our network? Let us help you get started.

Need more information about our networks?
Find out more about our Electricity and Fibre network.

Doing more than keeping the lights on

Read more

Get a service

A range of Network Services to help you connect to, and stay safe on, our network.

  • Get trees trimmed or report a problem tree

    Protect your electricity supply and your safety by getting our expert arborists to keep your trees clear of powerlines.

    Book a tree trim »

  • Find underground cables

    Use our Cable Location Service before you dig to avoid the risk of hitting a live electricity or fibre cable.

    Find my cables »

  • Get an alteration to my power supply

    If your electricity supply needs have changed, we can help you.

    Upgrade or downgrade my power supply »

  • Get a safety disconnection or reconnection

    Work safely around power lines by getting a temporary disconnection.

    Get a safety disconnection »

  • Get electrical work done

    We can help maintain privately-owned electricity supply equipment and assets.

    Get a quote »

  • Get a permit

    If you need to work near our lines, we can provide permits for high loads or working within four meters of our lines.

    Close Approach Permit »

    High Load Permit »

  • Get a permanent disconnection

    If a connection is no longer required, because a property is being redeveloped, a building demolished or a house removed, request a permanent disconnection.

    Book a permanent disconnection

Get in Touch

Contact us with any questions or concerns relating to our services in Napier, Hastings, Rotorua or Taupo.


Is your power or fibre out, or your hot water off?

Report an outage

Have you seen graffitied or damaged electrical equipment?

Report a problem or damage

Concerns? Compliments? We want to hear your feedback.

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