Cable Location Request

Due to existing bookings, please allow for 3-5 working days for your request to be scheduled.

 

Customer Details
Postal Address
Service Request Details
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Information on Location Plans
A Location Plan, whereby Unison will review its records and based on those records, provide a plan showing an indication only of the approximate location of electrical cables that Unison has record of at the property described on this form. (“Location Plan”)
Information on Unison-owned Cables
A CABLE LOCATION SERVICE to locate electrical cables owned by Unison, whereby Unison will spray paint on the ground an indication only of the approximate location (but not the depth), determined using an electronic cable locator, of Unison-owned electrical cables that may be located underneath the ground at the property described on this form. NOTE THAT THE ACTUAL LOCATION OF THE CABLES MAY VARY. WHERE WORK IS PLANNED IN THE VICINITY OF UNDERGROUND CABLES, THE CUSTOMER IS ADVISED TO HAND DIG TO ASCERTAIN ACTUAL CABLE LOCATION. (“Works Location Service”)
Information on Private Cable Locations

A CABLE LOCATION SERVICE to locate privately owned service main cables**, whereby Unison will spray paint on the ground an indication only of the approximate location (but not the depth), determined using an electronic cable locator, of privately owned service main electrical cables that may be located underneath the ground at the property described on this form. NOTE THAT THE ACTUAL LOCATION OF THE CABLES MAY VARY. WHERE WORK IS PLANNED IN THE VICINITY OF UNDERGROUND CABLES, THE CUSTOMER IS ADVISED TO HAND DIG TO ASCERTAIN ACTUAL CABLE LOCATION.(“Private Cables Location Service”). For all other private electricity installation cables and wiring, an electrician should be contacted to locate and/or make safe prior to undertaking any digging or earthworks.

** A privately-owned service main cable is defined as the cable from the road boundary of a property to the mains switch or meter board, whichever comes first.

Please note Unison will locate both Unison electricity and Unison fibre owned cables
Property Details for Location Service
Region *
Attach Map/Diagram of the work area if available
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Customer Acceptance
TERMS AND CONDITIONS FOR SUPPLY OF CABLE LOCATION SERVICES AND PLANS (“TERMS”)

1. Definitions

1.1 Unless the context otherwise requires, the following expressions shall have the following meanings: (a) “Agreement” means the agreement formed between Unison and the Customer by the Customer completing the online Customer Request Form or signing the hard copy Customer Request Form, of which these Terms form a part; (b) “Cable Location Service” means the Private Cables Location Service and the Works Location Service; (c) “Close Approach Consent” means a consent that must be sought from Unison prior to undertaking any activity within the minimum approach distance of Unison’s Works; (d) “Customer” means that Customer described on the Customer Request Form, and includes any employees, agents, contractors or other representatives of the Customer; (e) “Customer Request Form” means the online or hard copy form completed by the Customer in relation to the Requested Services; (f) “Electrical Installation” or “Electrical Installations” means “Electrical Installation” as defined by the Electricity Act 1992 and includes privately owned service main electricity cables; (g) “Fee” means that fee payable by the Customer in relation to the Requested Service as determined at Unison’s sole discretion and as advised by Unison to the Customer, and unless expressly stated otherwise shall be exclusive of GST (if any); (h) “Force Majeure Event” means any war, riot, strike, natural or man-made disaster or other circumstance of a similar nature; (i) “GST” means goods and services tax imposed under the Goods and Services Tax Act 1985; (j) “Private Cables Location Service” means the service of spray painting on the ground an indication only by Unison of the approximate location (but not the depth), determined using an electronic cable locator, of Electrical Installations; (k) “Property” means that land described on the Customer Request Form under the heading “Property”; (l) “Location Plan” means a plan or plans prepared using Unison’s records which provides an indication only of the location of electricity Works that were laid by Unison or on behalf of Unison or Unison’s predecessors; (m) “Requested Service” or “Requested Services” means that service or services requested by the Customer on the Customer Request Form; (n) “Unison” means Unison Networks Limited and includes any employees, agents, contractors, wholly owned subsidiaries or other representatives of Unison; (o) “Works” means “Works” as defined by the Electricity Act 1992 and owned by Unison and includes cables and other fittings that are used, or designed or intended for use, in or in connection with the generation, conversion, transformation, or conveyance of electricity; (p) “Works Location Service” means the service of spray painting on the ground an indication only by Unison of the approximate location (but not the depth), determined using an electronic cable locator, of Works.

2. Provision of Requested Services

2.1 Notwithstanding that the Customer may specify a preferred date for the Requested Service on the Customer Request Form, Unison shall have no obligation to supply the Requested Services until Unison has received the full amount of the Fee, has obtained from the Customer all relevant information required by Unison to perform the Requested Service, and has gained lawful and safe access to the Property.

2.2 On receipt of a completed Customer Request Form and when Unison has obtained from the Customer all relevant information required by Unison in order for Unison to supply the Requested Services, Unison may in its sole discretion either: (a) By providing the Customer with an invoice, notify the Customer of the amount of the Fee payable for the Requested Services and require payment of that Fee prior to undertaking the Requested Services; or (b) Undertake the Requested Services and notify the Customer of the amount of the Fee payable for the Requested Services by providing the Customer with an invoice for the Requested Services.

2.3 Unless Unison requires payment of the Fee prior to undertaking the RequestedServices or otherwise agrees in writing, the Customer shall pay the full amount of the Fee, without deduction, set-off or counterclaim within 7 days of the date of the invoice (the “Due Date”). Where the Customer fails to make payment by the Due Date, the Customer shall pay interest on the amount overdue from the date of issue of Unison’s invoice at 2 per centum per month together with all costs of recovery incurred by Unison including (but not limited to) its legal costs and disbursements on a Solicitor and client basis, any fees paid by Unison to a debt collection agency, and/or any court or service fees.

2.4 Notwithstanding clauses 2.1 to 2.3 of these Terms, Unison may in its sole discretion agree to make a credit account available to the Customer. Before agreeing to any credit terms, Unison will require that the Customer complete a Credit Account Application Form and agree to Unison’s Terms and Conditions of Credit.

3. Scope of Services

3.1 Unison makes no promises, warranties, undertakings or representations (including, without limitation, warranties and conditions as to accuracy, reasonable care and skill, time of completion, suitability, fitness for purpose and merchantability), whether express or implied, and all implied warranties in respect of any Requested Services are expressly excluded from this Agreement (to the extent permissible by law).

3.2 The Customer hereby acknowledges and agrees: (a) That changes can regularly occur to the location of Works (including the depth) or the position of reference points used to indicate the location of Works and as a result, any Location Plan or Works Location Service is intended to provide no more than an indication of the potential location of Works (but not the depth); (b) That changes can regularly occur to the location of Electrical Installations (including the depth) or the position of reference points used to indicate the location of Electrical Installations and as a result, any Private Cables Location Service is intended to provide no more than an indication of the potential location of Electrical Installations (but not the depth); (c) That the Requested Services will not indicate the location of any other services such as water, sewer, gas or telecommunication lines; (d) That any Location Plan will not indicate the location of any services that were not laid by Unison or on behalf of Unison or any services which Unison does not have a record of; (e) That the Works Location Service will not indicate the location of any services that were not laid by Unison or on behalf of Unison; (f) The provision of the Requested Services by Unison to the Customer does not constitute Unison’s consent for any excavation or other work to be undertaken at the Property or for the Works or Electrical Installations to be moved, displaced, disconnected or otherwise interfered with; (g) That damage to Works, Electrical Installations and underground services can lead to serious and potential fatal consequences. As a consequence, personnel engaged in excavation or other work have a responsibility and statutory obligations under the Health and Safety at Work Act 2015 to identify and manage hazards and risks, persons planning to excavate or undertake other work near Works, Electrical Installations and underground services must follow all relevant guidelines; (h) Before undertaking any excavation or other work, the Customer will make its own enquiries as to any consents that must be obtained (including any Close Approach Consent that may be required from Unison) before such excavation or other work may commence and will obtain independent advice about how such excavation or other work may be safely carried out in a manner that will ensure no risk of damage to persons, the Works, and/ or Electrical Installations and compliance with all relevant laws; and (i) That if the Customer causes or becomes aware of any damage to Works or Electrical Installations, even if such damage appears to be minor, it will immediately report such damage to Unison.

4. Limitation of Liability and Indemnity

4.1 Notwithstanding anything at law or in equity to the contrary but subject to clause 5 of these terms and conditions: (a) Unison (including, without limitation, Unison’s directors, employees, representatives, contractors and/or agents) will not be liable or have any responsibility for any direct, indirect or consequential loss, damage or injury suffered by the Customer arising howsoever from: (i) Unison relying on the information and warranties provided by or on behalf of the Customer in the Customer Request Form and this Agreement; (ii) Delays or suspension in the performance of the Requested Service; (iii) Unison’s performance of the Requested Service; (iv) The Customer’s use of, or reliance on, any plans or information provided as part of the Requested Service. (b) Unison’s liability for damage or loss arising from performing the Requested Service and all related matters (whether arising under contract, tort (including negligence), equity or otherwise) will be limited to, at Unison’s election, the Fee paid by the Customer to Unison for the Requested Service to which the loss or damage relates. (c) The Customer indemnifies Unison against all and any claim(s) by any third party for losses, including costs, (whether arising under tort (including negligence), equity or otherwise) arising from any act of, or omission by, Unison in its performance of the Requested Service. (d) The Customer hereby acknowledges that it may be liable for any damage it causes to Works and/ or Electrical Installations, including any loss whether direct, indirect, or consequential that may be suffered by Unison as a result of such damage.

5. Consumer Guarantees Act

5.1 Nothing in these terms and conditions are intended to have the effect of contracting out of the Consumer Guarantees Act 1993 (the “CGA”) save to the extent permitted by the CGA and these terms and conditions are to be modified to give effect to that intention.

5.2 Where the Requested Service is supplied for business purposes the Customer acknowledges that the CGA does not apply.

6. Access to Property

6.1 The Customer must ensure that, for the purposes of Unison performing the Requested Services: (a) Unison has lawful access to the Property; and (b) Unison is entitled to rights of ingress to, and egress from, the Property.

6.2 Unison’s access to the Property may occur on any date and at any time during normal business hours or such other time as may be arranged between Unison and the Customer.

6.3 Where the Customer gives Unison rights of access to the Property in accordance with clause 6.1, the Customer agrees to ensure that any dog or other animal is kept under control and that such dog or other animal will not present any risk of harm to Unison.

6.4 Without limiting clause 4.1(c) of these Terms, the Customer agrees to indemnify Unison for any loss suffered by Unison arising from Unison’s access to the Property.

6.5 The Customer warrants to Unison that no hazard or risk within the meaning of the Health and Safety at Work Act 2015 is known to exist upon or in relation to the Property.

6.6 If for any reason Unison in its sole discretion believes that there is a risk that accessing the Property may cause harm to any person or property or is otherwise unlawful, or if the Customer or any third party threatens, harasses or assaults any Unison employee, representative, contractor and/or agent in the course of Unison undertaking the Requested Service, Unison may immediately suspend performance of the Requested Service and will be under no obligation to access the Property or perform the Requested Service.

6.7 The Customer will remain liable for payment of the Fee in the event that Unison is unable to perform the Requested Service by reason of being unable to access the Property for any reason whatsoever or in the event that clause 6.6 of these Terms applies.

7. Subcontractors

7.1 Unison may engage a subcontractor or subcontractors to perform the Requested Service or any part of it.

7.2 The Customer may not give instructions to any subcontractor in respect of the Requested Service.

8. Force Majeure

8.1 Unison may suspend its obligations to perform the Requested Services if it is unable to perform as a direct result of a Force Majeure Event. Any such suspension or performance must be limited to the period during which the Force Majeure Event continues.

9. Assignment

9.1 The Customer shall not assign its rights under these Terms and the Agreement without the prior written consent of Unison. For the avoidance of doubt, an assignment will be deemed to have occurred upon a change in control of the Customer.

10. Entire Agreement

10.1 The Customer Request Form and these Terms together form the Agreement and constitute the complete and exclusive statement of the agreement between the parties in relation to the Requested Services, superseding all proposals or prior agreements, oral or written, and all other communications between the parties relating to the Requested Services.

11. Variation

11.1 Unison may from time to time and in its sole discretion amend, add to or delete any of the clauses of these Terms with immediate effect by giving written notice to the Customer.

12. Electronic messages from Unison

12.1 Subject to clause 12.2, the Customer consents to receiving from time to time, electronic messages from Unison which market or promote Unison’s goods and services.

12.2 Unison will cease to send electronic messages as described in clause 12.1 above to the Customer if at any time the Customer instructs Unison in writing to cease sending such electronic messages to the Client at those electronic addresses.

13. Privacy Act

13.1 The Customer authorises Unison to collect, retain, use and disclose any personal information about the Customer (including the information collected in the Customer Request Form) for the following purposes (in addition to any purposes otherwise authorised by law): (a) assessing the Customer’s creditworthiness; (b) disclosing to a third party details of this application and any subsequent dealings the Customer may have with Unison for the purpose of recovering amounts payable by the Customer, ascertaining at any time the Customer’s creditworthiness, obtaining at any time credit statements, providing credit references, enabling a credit reporter to maintain accurate records about the Customer, or performing the Requested Services; (c) marketing goods and services offered by Unison to the Customer; (d) administering, whether directly or indirectly, Unison’s agreements with the Customer and enforcing Unison’s rights thereunder; (e) enabling Unison to communicate with the Customer for any purpose.

13.2 The Customer, if an individual, has a right of access to information about themselves held by Unison. The Customer may request correction of that information and may require that the request be stored with that information. Unison may charge reasonable costs for providing access to that information.

14. Authority to Sign

14.1 The Customer warrants that the Customer is legally entitled to complete the Customer Request Form and agree to these Terms and the Agreement.

14.2 The person that completes the online Customer Request Form or signs the hard copy Customer Request Form for and on behalf of the Customer, if that person is not the Customer, warrants that he or she is legally entitled to complete and/or sign the Customer Request Form on behalf of the Customer and indemnifies Unison from any loss in the event that the person is not so authorised.

15. Property Rights

15.1 Nothing in these Terms or the Agreement shall give the Customer any ownership rights in the Works.

15.2 Any Location Plans or other plans provided by Unison to the Customer as part of the Requested Services shall remain at all times the property of Unison and Unison shall retain all intellectual property rights (including, without limitation, copyright) in such plans.

15.3 The Customer acknowledges that information on Location Plans or other plans provided by Unison is or may be confidential to Unison, and the Customer hereby agrees to maintain the confidentiality of such information and shall not disclose such information to any person except to the extent that disclosure is required for the purpose of undertaking excavation or other work.

15.4 To enable Unison to secure its rights pursuant to clause 15.2 and 15.3, the Customer hereby grants to Unison a security interest in the Location Plans and all other plans provided by Unison to the Customer pursuant to these Terms and the Agreement.

16. Miscellaneous

16.1 No exercise or failure to exercise or delay in exercising any right or remedy by a party shall constitute a waiver by that party of that or any other right or remedy available to it.

16.2 If any provision of these Terms, the Agreement or the application of these Terms or the Agreement to any party or circumstance is or becomes invalid or unenforceable to any extent, the remainder of these Terms, the Agreement, and the application of these Terms and the Agreement shall not be affected and shall remain enforceable to the greatest extent permitted by law.

16.3 Any notice or other communication in connection with these Terms and the Agreement shall be in writing and left at the address of the relevant party as specified on the Customer Request Form.

16.4 Notices or other communications are deemed received: (a) if delivered by hand, on delivery; (b) if delivered by post: (i) on the third day following posting if sent and received within New Zealand; and (ii) on the tenth day following posting to or from an overseas destination; (c) if delivered by facsimile, on production of a transmission report by the machine from which the facsimile was sent in its entirety to the facsimile number of the recipient, specifying the correct number of pages sent, the date and time of transmission and that transmission was successful, provided that the onus of proving receipt shall be on the sender.

17. Relevant Law

17.1 These Terms and the Agreement shall be governed by and construed in accordance with New Zealand law and the Customer agrees to submit to the exclusive jurisdiction of the Courts of New Zealand.

Please accept the T&Cs *