High level of demand and long lead time for materials
leading to delays in completing customer projects
We work as quickly as we can to process requests for new connections, upgrades and other work on our network. We are currently experiencing a high level of demand for customer work requests, as well as significantly long lead times for some electrical equipment to arrive due to global shipping delays. Please be aware it is currently taking up to three months for non-design projects to be completed and up to nine months for complex projects where detailed design is required. We recommend that you engage with Unison as soon as possible in your planning process. Your project is important to us, so we thank you for your patience, as we work our way through the current market challenges.