I need to

Report Damage

Report damage to our network

Help us to keep our network safe by reporting Unison equipment that has been damaged, vandalised or interfered with.

If you spot:

  • Fallen power lines or someone interfering with our electrical equipment:

    call the Police on 111 immediately and then 0800 2 UNISON (0800 2 86476).
    Make sure you stay clear of the area until it is deemed safe by Unison.

  • Sparks or smoke around our assets, an open or damaged power box, visible cables, or other significant damage:

    call 0800 2 UNISON (0800 2 86476).

Please use the form to report all other damage – such as vandalism or a potential safety hazard. Our staff will assess and remedy the damage in a timely manner.

Type of Unison equipment that has been damaged, vandalised or interfered with *

Unison’s Privacy Statement covers how we will deal with your personal information


If you experience a problem with Unison’s service and we are unable to resolve your complaint, you can call the free independent dispute resolution service provided by Utilities Disputes on 0800 22 33 40 or visit www.udl.co.nz