0800 2 UNISON

0800 2 86476

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How can we help you?
We offer a range of services to help you get connected and stay safe on our networks..

Get Connected...

Want to join our network? Let us help you get started.

Need more information about our networks? 
Find out more about our Electricity and Fibre network.

Doing more than keeping the lights on

Get a Service...

A range of Network Services to help you connect to, and stay safe on, our network.

Get trees trimmed or report a problem tree

Protect your electricity supply and your safety by getting our expert arborists to keep your trees clear of powerlines. 

Book a tree trim » 

Find underground cables

Use our Cable Location Service before you dig to avoid the risk of hitting a live electricity or fibre cable. 

Find my cables » 

Get an alteration to my power supply

If your electricity supply needs have changed, we can help you.

Upgrade or downgrade my power supply »

Get a safety disconnection or reconnection

Work safely around power lines by getting a temporary disconnection.

Get a safety disconnection »

Get electrical work done

We can help maintain privately-owned electricity supply equipment and assets.

Get a quote »

Get a permit

If you need to work near our lines, we can provide permits for high loads or working within four meters of our lines.

Close Approach Permit »

High Load Permit »

Get a permanent disconnection

If a connection is no longer required, because a property is being redeveloped, a building demolished or a house removed, request a permanent disconnection.

Book a permanent disconnection »

Get in Touch

Contact us with any questions or concerns relating to our services in Napier, Hastings, Rotorua or Taupo.

Is your electricity or fibre out, or your hot water off?

Have you seen graffitied or damaged electrical equipment?

Concerns? Compliments? We want to hear your feedback.