0800 2 UNISON

0800 2 86476

Greatest Supporter
  • Know what's below

    Stay safe around electricity

    Our cable location service is free to private landowners and customers connected to the Unison network. Locating underground cables before carrying out work is a lifesaving decision.

  • Trees near power lines?

    Contact us to stay safe

    If vegetation, such as trees, vines or plants on your property is growing close to power lines, check with us and you could be eligible for a free trimming or removal service.

  • Cyclone Gabrielle

    With power now restored to the Hawke’s Bay, we want to thank our customers for their patience and support during Cyclone Gabrielle.

    For frequently asked questions on reconnecting power to your property and to watch a video review into our response, please click the link below.

  • No Power, No Hot Water?

    If your power's off or you have no hot water, it may be due to a fault on our network.

    Call our response team first so we can check it out - free of charge! It may save you an electrician's call out fee. 0800 2 UNISON - 24 hours a day, seven days a week.

  • Unison news

    Latest news, updates and announcements from around the Unison network.

  • Windsor Substation

    Get access to the Windsor Substation Blueprints

    The first of its kind in New Zealand, Windsor Substation has been designed and built in a way that reduces our carbon footprint and uses materials that are kind on the environment.

  • Careers with us

    Join our diverse, inclusive and rapidly growing team

    At Unison we are passionate about enabling our communities to prosper and to achieve this, we know that great performance comes from great people.

Our Electricity Network

We're about more than just poles and wires; we deliver the energy solutions that power the regions of Napier, Hastings, Taupo and Rotorua.

Our Fibre Network

Our fibre optic network connects our regions of Napier, Hastings, Taupo and Rotorua to the world.


We offer a range of safety and supply services designed to cover all your electricity needs.


It's simple, electricity is dangerous. That's why we actively promote safety to ensure our customers always know how to be safe around electricity.

Unison in the Community

With over 110,000 customers we're committed to supporting the growth and well-being of our communities.

Careers with Unison

Unison is looking for people who value safety & well being, excellence, customer service, integrity and team work.

Hawke's Bay Power Consumers' Trust

Unison is wholly owned by Hawke's Bay Power Consumer's Trust (HBPCT).

Latest news

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