0800 2 UNISON

0800 2 86476

Greatest Supporter

I need to

Contact Unison

Contact Unison

Need an answer? We’re here to help.

Let us know online: Fill out the form to your right

Give us a call: 0800 2 UNISON (0800 2 86476)

General queries: [email protected]

Media queries:
[email protected]

Visit our head office:
1101 Omahu Road
Twyford
Hastings 4175

Send us mail:
Unison
PO Box 555
Hastings 4156

If you wish to report an emergency fault, such as fallen live lines, a motor accident or have heard a large bang, please call us immediately on 0800 2 UNISON (0800 2 86476) and do not fill out this online form.

Before submitting an enquiry, you may find the information you need with the links below:

For Careers at Unison: Careers

To view Current Vacancies: Current vacancies

If your question isn’t covered, feel free to submit an enquiry below.

Before submitting an enquiry, you may find the information you need with the link below:

For New Connections / Alterations: To electricity

For Safety Disconnections / Reconnections: Safety disconnection and reconnection

For Permanent Disconnections: Permanently disconnect

If your question isn’t covered, feel free to submit an enquiry below.

For more information on Safety around Trees, you can visit this page:

Safety and trees

To report a problem tree, please use the form below:

Report a problem tree

If you are experiencing a power outage, have partial power or your lights are flickering, use the link below to visit our outage map or report an outage:

Outages

Before submitting an enquiry, you may find the information you need with the link below:

For Close Approaches: Close Approach Consent Request

For High Load Permits: High load permits

To request a Cable Location: Find underground cables

If your question isn’t covered, feel free to submit an enquiry below.

Before submitting an enquiry, you may find the information you need with the link below:

To solar / distributed generation

If your question isn’t covered, feel free to submit an enquiry below.

Before submitting an enquiry, you may find the information you need with the link below:

Hawkes Bay Power Consumers Trust, Napier, Hastings, Havelock North

If your question isn’t covered, feel free to submit an enquiry below.


Unison’s Privacy Statement covers how we will deal with your personal information


If you experience a problem with Unison’s service and we are unable to resolve your complaint, you can call the free independent dispute resolution service provided by Utilities Disputes on 0800 22 33 40 or visit www.udl.co.nz